Privacy Policy for Sunny and Moon

At Sunny and Moon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, shop with us, or engage with us in other ways. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

When you visit or shop on our website, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details.
  • Device Information: Your IP address, browser type, operating system, and other technical details collected automatically when you browse our site.
  • Order Information: Details about your purchases, including products, prices, and delivery preferences.
  • Marketing Preferences: Your preferences for receiving communications from us.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer service and respond to your inquiries.
  • Improve our website, products, and services.
  • Send you updates, promotions, and marketing communications (if you have opted in).
  • Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, delivery companies, and other partners who help us operate our business.
  • Legal Authorities: When required by law or to prevent fraud or security breaches.

4. Cookies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and performance.
  • Deliver personalized content and advertisements.

You can control or disable cookies in your browser settings. For more information, please see our Cookie Policy.

5. Your GDPR Rights

If you are located in the United Kingdom or the European Economic Area (EEA), you have additional rights under the GDPR, including:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct inaccurate or incomplete information.
  • Right to Erasure (Right to Be Forgotten): Request the deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: Request a limitation on how your data is processed in certain circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing or other legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time.

How to Exercise Your Rights: To exercise these rights, please contact us at hello@sunnyandmoon.com. We will respond to your request within 30 days, as required by law.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Security

We take appropriate measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Changes will be posted on this page with an updated revision date.

Questions? We're Here to Help!

If you have questions about this Privacy Policy or wish to exercise your data rights, please don't hesitate to reach out.

hello@sunnyandmoon.com

Last Updated: 9th December 2026